Need help with GridCasters? We're here to assist you with any questions or issues you might have.
Have a question or need assistance? Send us an email and we'll get back to you as soon as possible.
support@gridcasters.com
Find answers to common questions and get help with specific features
New to GridCasters? Learn the basics and create your first ranking.
View GuideManage your account settings, privacy, and profile information.
Account SettingsConnect with other users, join groups, and participate in discussions.
Find FriendsTroubleshoot issues, report bugs, and get technical assistance.
Contact SupportQuick answers to the most common questions about GridCasters
Accuracy scoring measures how well your rankings predict actual player performance. We compare your rankings against real NFL statistics and award points based on how close your predictions are to actual results. The higher your accuracy score, the better your predictions were.
Currently, usernames cannot be changed after account creation. This helps maintain consistency in the community and prevents confusion. Choose your username carefully when creating your account.
You can join existing groups by visiting the 'Find Groups' page and browsing available groups. To create your own group, use the 'Create Group' option in your dashboard. Groups allow you to compete with friends and track rankings within your own community.
Badges are achievements that recognize your performance and activity on GridCasters. You can earn badges for accuracy milestones, consistency, participation, and more. Check your profile to see your current badges and progress toward new ones.
Yes, we take your privacy and data security seriously. Your personal information is encrypted and stored securely. You can control your privacy settings in your account, and we never share your personal data with third parties without your explicit consent.
Explore our documentation and legal information for more detailed guidance